DONOR SERVICES
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Staff Resources

Donor Services Connection

We now host regular Zoom sessions to help inform and assist you in the area of donation processing. View Donor Services Connection videos here.
Connection Videos

Virtuous Training and FAQ

Our team is in the final stages of getting the new CRM Virtuous ready for full use. For more information, please click below to access the FAQ page.
Virtuous Giving

Virtuous FAQ

Do the reports in the portal show my current account balance?
​No, these are your donor reports for income that has posted to your fund. Account balance information should be obtained on the ISSR reports sent by Finance each month.
​Why am I not seeing online donations posted in my reports?
We currently still have to import daily online donations into Virtuous for them to reflect on your account. You may see a delay if it’s over the weekend or at the end of the month when we are trying to close out donation posting.
​Can we change the format of the reports?
​Donor addresses cannot be added to the current 13-month report, however, there are other ways to pull donor reports to accomplish what you are looking for. Please contact us at give@internationalstudents.org for assistance.

Contact Us

Bre Haven - Donor Services Coordinator

Emily Barakat - Donor Services Representative

Christine Holland - Ministry Advancement Coordinator

Jennifer Meuli - Ministry Advancement Specialist

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  • Home
  • Staff Resources
    • Virtuous Giving
    • Donor Services Connection
  • Donor Resources
    • Online Giving
    • Stay in Touch
  • Opt-Out Form
  • Donor FAQ